Booked By Tuesday | BBTD Systems LLC

Privacy Policy

This Privacy Policy explains how BBTD Systems LLC, operating under the brand Booked By Tuesday ("we," "us," or "our"), collects, uses, discloses, and protects information about you when you visit our website, fill out a form, communicate with us, or engage with our advertising. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

Booked By Tuesday is a restaurant events marketing service operated by BBTD Systems LLC, a California-registered limited liability company. We help independent restaurants and hospitality businesses generate private event inquiries and fill their event spaces through paid advertising, automated follow-up systems, and lead management.

Contact: team@bookedbytuesday.com | (844) 641-1368

2. Information We Collect

Information You Provide Directly

When you submit a form, request a consultation, or communicate with us, we may collect:

  • Your name
  • Business name and type
  • Email address
  • Phone number
  • Business location or address
  • Details about your event space or private dining program
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we and our technology partners may automatically collect:

  • IP address and general location
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring URL (how you arrived at our site)
  • Clicks and interactions with page elements
  • UTM parameters from advertising campaigns

Information from Advertising Platforms

If you interact with our ads on platforms such as Meta (Facebook and Instagram) or Google, those platforms may share certain information with us consistent with their own privacy policies. This can include:

  • Lead form submissions you complete through Meta Lead Ads
  • Behavioral and interest data used for ad targeting
  • Conversion signals tied to actions you take after clicking an ad

We use Meta Pixel and Google Ads tracking technologies on our website. These tools collect data about your visit and behavior to help us measure campaign performance and serve relevant ads to people with similar interests.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide the services you requested
  • Schedule and conduct sales consultations
  • Send follow-up communications by email, SMS, and phone
  • Manage our sales pipeline and client relationships
  • Measure and improve advertising performance
  • Retarget website visitors and lookalike audiences on Meta and Google
  • Comply with legal obligations
  • Protect against fraud or misuse of our services

We do not sell your personal information to third parties.

4. SMS, Email, and Phone Communications

By submitting a form on our website, through a Meta (Facebook or Instagram) lead ad form, or through a Google lead form, you expressly consent to receive SMS text messages, emails, and phone calls from Booked By Tuesday at the phone number and email address you provide. This consent applies regardless of whether the form was hosted on our website or natively within an advertising platform such as Facebook, Instagram, or Google. Message frequency may vary depending on where you are in the inquiry process.

Standard message and data rates may apply for SMS. You can opt out at any time by replying STOP to any SMS message, clicking the unsubscribe link in any email, or by contacting us directly at team@bookedbytuesday.com to be removed from phone outreach. After opting out, you may receive one final confirmation message.

We maintain records of your consent to receive SMS communications in accordance with applicable regulations, including the Telephone Consumer Protection Act (TCPA). Our SMS program is registered with the appropriate carrier networks.

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies for the following purposes:

  • Analytics: To understand how visitors use our site and improve the user experience.
  • Advertising measurement: To track conversions from our Meta and Google ad campaigns.
  • Retargeting: To show relevant ads to people who have previously visited our site.
  • Functionality: To remember your preferences and improve site performance.

Meta Pixel: We use the Meta Pixel to track website actions (such as form completions), build custom audiences for retargeting, and create lookalike audiences for prospecting. Meta processes this data in accordance with Meta's Data Policy.

Google Ads: We use Google Ads conversion tracking and remarketing tags. Google processes this data in accordance with Google's Privacy Policy.

You can control cookie preferences through your browser settings. Opting out of certain tracking technologies may affect ad relevance but will not affect your ability to use our website.

6. How We Share Your Information

We may share your information with the following types of parties:

  • Service providers: Technology vendors that help us operate our CRM, scheduling, email, SMS, and analytics systems. These vendors are contractually prohibited from using your data for any purpose other than providing services to us.
  • Advertising platforms: Meta and Google receive data through pixels and ad platform integrations as described in Section 5.
  • Legal and compliance: We may disclose information when required by law, court order, or to protect our legal rights.

We do not share, sell, rent, or trade your personal information with third parties for their own marketing purposes.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. If you would like your information deleted, you can contact us at the information in Section 13 and we will process your request within a reasonable timeframe.

8. Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act and its amendments:

  • The right to know what personal information we collect, use, disclose, or sell
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of your personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the information in Section 13. We will verify your identity before processing your request and respond within 45 days.

All Users

Regardless of your location, you may:

  • Opt out of SMS communications at any time by replying STOP
  • Opt out of phone calls by contacting us at team@bookedbytuesday.com
  • Unsubscribe from email marketing by clicking the unsubscribe link
  • Request access to or deletion of information you have submitted to us
  • Withdraw consent for data processing where consent is the legal basis

9. Children's Privacy

Our website and services are intended for business owners and professionals in the hospitality industry. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security and encourage you to use caution when sharing sensitive information online.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Material changes will be communicated via our website or by email if you are an active contact in our system. Continued use of our website after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

  • Booked By Tuesday
  • BBTD Systems LLC
  • team@bookedbytuesday.com
  • (844) 641-1368
  • bookedbytuesday.com

This policy is governed by the laws of the State of California.